Shipping Policy for Green Gallop Products
At Green Gallop Products, we are committed to delivering your orders promptly and efficiently. Below are the general guidelines for our shipping policy:
Processing Time:
Orders are processed within 1-2 business days (excluding weekends and holidays) after payment is confirmed.
You will receive a confirmation email with tracking details once your order has been shipped.
Shipping Methods and Times:
We offer standard shipping, with delivery typically within 3-7 business days, depending on your location.
Expedited shipping options are available for an additional fee.
30-Day Return Policy for Green Gallop Products
At Green Gallop Products, your satisfaction is our priority. If you are not completely happy with your purchase, you may return it within 30 days of purchase, subject to the following conditions:
Eligibility for Returns:
The product must be in its original packaging and in resalable condition.
At least 75% of the product must remain unused.
A valid receipt or proof of purchase is required to process your return.
Return Process:
Contact our customer service team at gogreengallop@gmail.com to initiate your return.
Ship the item(s) to the return address provided. Please note that customers are responsible for return shipping costs unless the item was received damaged or defective.
Once we receive and inspect the product, we will process your refund to the original payment method within 7-10 business days.
Non-Returnable Items:
Items that are fully used or not in their original packaging.
Products purchased more than 30 days ago.
Damaged or Defective Items:
If your Green Gallop product arrives damaged or defective, please contact us immediately. We will gladly replace the item or provide a full refund, including shipping costs.
We strive to ensure that you love your experience with Green Gallop Products. If you have any questions or need assistance with your return, feel free to reach out to our team. Thank you for choosing Green Gallop Products!